• Refund and Cancellation Policy
  Last Updated: 15-02-25
  At Norukkal Snacks, we strive to provide our customers with the best quality products and service. Please read our Refund and Cancellation Policy carefully before making a purchase on our website, norukkal.in.
  
  1. Cancellation Policy
  Order Cancellation: Once an order is placed, it cannot be canceled as we begin processing immediately to ensure freshness.
  Modification of Orders: Changes to an order are not permitted after confirmation. Please review your order carefully before placing it.
  
  2. Refund Policy
  Due to the perishable nature of our products, refunds are only provided under the following conditions:
  Damaged Products: If you receive a damaged product, please contact us within 2 Days of delivery with a photo of the product and your order details.
  Incorrect Items: If the items delivered are not what you ordered, please notify us within 2 Days. We will arrange for a replacement or provide a refund.
  Quality Issues: If there are quality concerns, please reach out to us immediately, and we will assess the situation for a potential refund or replacement.
  
  3. Non-Refundable Situations
  Change of mind after the order is confirmed.
  Products consumed or tampered with.
  Complaints raised after 2 Days of delivery.
  
  4. How to Request a Refund
  Contact us via +91 8754770987 with the following details: Order Number
  Reason for Refund Request
  Photos of the product (if applicable)
  Our team will review your request and get back to you within 2 Days.
  
  5. Refund Processing
  Approved refunds will be processed within 2 Days to the original payment method.
  You will receive a confirmation email once the refund is initiated.